Electronic processes are increasingly part of the way we work and consume, and digitalization is a worldwide trend that has opened several opportunities in different business areas, inevitable for the survival and growth of businesses. So digitalization is already a reality that''s here to stay.
The change from manual to digital methods, or the transition of information and tools from analog to digital, is what generally defines the digitalization of companies. However, digitalization can be used in different contexts such as:
Content digitalization
When it comes to everyday business, digitization can be associated with moving paper documents such as invoices, files or products to be processed, stored or shared. This is the first part of what companies can do for themselves when they digitalize their business by converting documents and content in physical form to digital format.
Digitalization of processes and procedures
The use of technology to transform and streamline the operations and processes of a business, boost team' productivity, and reduce costs in order to increase the efficiency of a business.
Automation as a result of digitalization
Operations and processes transformed by digitalization are automated to become more efficient and faster through the use of e.g. Big Data or Machine Learning. It is through the use of this type of technology that repetitive everyday activities can be carried out automatically with reduced costs and errors.
All this results in a greater ability to monitor everything that is happening within a business and the respective market.
Digitalization Tools
For the digitalization of a business it is essential to make use of several appropriate tools that are able to streamline customer service, improve productivity, and make business more competitive. So it is necessary to know how and which tools are the most appropriate to use.
Web Development
Regarding the design, development, and programming of websites that meet the needs of each business.
Mobile Development
The development of each application goes through a detailed analysis of what each company wants for their business, the prototyping of the platform, a careful implementation and finally, the systems integration.
Systems Integration
System integrations can be done through ERP's, which connects the management system used in a business with the respective online store, website or CRM. This way there is a wide variety of ERP's with which integration is possible, such as PHC, Primavera, SAP or CentralGest.
In the same way, system integrations can also be done through API's that enable the streamlining of processes with the connection of various applications such as Google, PayPal or Mailchimp.
Digitalization is considered to be a process of change of tools and simultaneously, of the culture of the companies themselves. It means thinking in a new environment - the digital one - and taking advantage of the particularities, flexibility, and measurement of data and results.
It is important to highlight that digitalization combined with digital transformation is fundamental for an effective and efficient business change!