DevOps culture: Business benefits
Focus on customer experience and satisfaction
Business evolution is fundamental, and it is more expensive to win new customers than to retain existing ones. Therefore, one of the main benefits of the DevOps culture is a greater focus of the teams on improving the customer experience in order to increase customer satisfaction.
Increased ability to innovate
Today, the ability of a business to progress depends on its own ability to innovate faster than the competition.
DevOps practices allow teams to have a greater capacity to innovate in order to adapt to the constantly evolving market and become more efficient when it comes to generating positive business results.
Through the adoption of DevOps culture, there is an increased use of automation and cross-functional collaboration. Through the union between the development and operations teams and a higher focus on customer experience, there is a significant speed and efficiency in relation to the development and implementation of projects.
Improved time and labor management
Through full transparency and efficient communication, DevOps teams are able to minimize downtime and solve problems, errors or incidents quickly and effectively. Because in the case of larger problems, if there's no quick resolution, customer satisfaction decreases.
Teams adopting DevOps culture practices work faster and smarter every day to deliver quality projects to customers. At the same time, all work that comes in unplanned becomes easier to manage through cross-functional automation and collaboration that reduces errors and improves mean time to recovery in case of problems or outages.
By promoting high levels of trust and cooperation between development and operations teams, DevOps culture enables a greater ability to deliver projects quickly, simplifies problem resolution and enables an efficient communication between teams to deliver quality to the customer.