What is process automation?
Process automation refers to the use of digital technologies and platforms to perform tasks that would previously have been carried out manually by human power. By automating processes, it is possible to reduce the time spent on repetitive activities and minimize human error.
Companies that automate their processes are able to transform daily operations and tasks, boosting efficiency and consistency of results. The use of software, automated workflow systems and RPA are some ways of automating work processes.
As well as achieving greater efficiency, automating processes allows for a better allocation of resources, as teams are directed to focus on tasks of greater value to the business, such as strategic decisions and innovation.
Opportunities for improvement become more evident, since through the data generated and insights gathered, it is possible to identify patterns, gaps and opportunities for improvement. In this way, the automation of processes benefits the productivity of teams, but also enhances the ability to adapt and evolve businesses in the industry sector.