What role does technology play in supply chain management?
Technology is fundamental to the success of supply chain management. It enables the collection, analysis and sharing of data on the chain's performance, greater transparency and efficiency, and the integration of the different agents involved.
Among the various technologies that can be implemented with a view to increasing efficiency in supply chain management, Big Data stands out due to its ability to store and process large volumes of information, structured and unstructured data, which give rise to valuable insights to help make decisions.
Artificial intelligence and machine learning are technologies with great potential to revolutionize the supply chain. AI's role in supply chain management involves collecting, storing and integrating data from all stages of the chain, producing real-time insights into performance, opportunities, risks and trends.
On the other hand, machine learning, being a subfield of AI that focuses on developing systems that can learn and improve from past experiences, in the context of the supply chain can be used to analyse historical sales data to predict demand, optimize stock planning and improve logistics efficiency.
Management systems make it possible to automate operational processes that are part of the chain, such as planning, purchasing, production, distribution and logistics. Integrating these systems with other systems - ERP, CRM - facilitates communication and cooperation between all the agents involved.
ERP software is useful for supply chain management in a number of ways. Specifically, it makes it possible to streamline and automate processes for the different agents involved - purchasing, stock management, production planning, logistics and distribution. Through ERP it is possible to improve the visibility, coordination and efficiency of data throughout the chain, resulting in better decision-making, cost reduction and increased customer satisfaction, as there is greater control over the product that is shipped, taking into account its delivery on time.